Customer support

Thanks for visiting!

If you have support questions that aren't answered below, you can contact us by phone on 1300 783 446 or email hello@kitchen-garden-mercantile.com.au 

Questions we've been asked...

How quickly do you ship?

We generally ship within 2 business days for any item that's in stock. If there's a delay for any reason, we let you know by email. If you order multiple items and one is out of stock, we'll ship what we can, and let you know when the rest is coming. 

How do I return an item?

Take a look at our refunds and returns policy. If that doesn’t answer your question, please call or email (we prefer email but will always answer the phone if we can!)